You receive the number at drop-off. It looks like FR-0001-012345-GN: origin country, operator, number and destination country.
Enter the number on the home page together with the last five digits of the recipient phone number, to protect your data.
You see the full timestamped history, through to collection by your recipient.
A shipment goes through four steps: intake at the origin kiosk, dispatch, availability at the collection point, and finally collection. While the parcel is travelling it stays at "Shipped" — normal even on a sea route lasting several weeks.
Transit times and collection points differ by destination:
The number is issued by the operator at drop-off. If it is missing, contact the drop-off point where the parcel was handed over.
That is common on sea freight, where a crossing takes 30 to 60 days with no intermediate steps. If in doubt, your operator can tell you where the load currently is.
Yes. Tracking is free, open to everyone and needs no account.